Shipping Policy

🚚 Free Shipping Within the United States

At Wildcat, we want your experience to be as smooth and enjoyable as our products. That’s why we offer FREE standard shipping on all U.S. orders, with no minimum purchase required.

📍 Shipping Destinations

We currently ship to all 50 U.S. states, including Alaska and Hawaii.
Please note: Due to varying state regulations, we do not ship to the following states at this time:

  • Idaho

  • Nebraska

  • South Dakota

We are actively monitoring regulatory changes and hope to expand availability as laws evolve.

⏱️ Order Processing Time

  • Orders are typically processed within 1–2 business days (Monday through Friday, excluding holidays).

  • You will receive a confirmation email with tracking information once your order has shipped.

🚚 Shipping Methods & Estimated Delivery Time

We use trusted carriers such as USPS, UPS, or FedEx to ensure reliable delivery.

Shipping Method Cost Estimated Delivery Time
Standard Shipping Free 3–5 business days
Expedited Shipping $4.99 2–3 business days (optional)

 

Please note that delivery times are estimates and may be affected by weather, carrier delays, or peak holiday seasons.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your package directly through the carrier’s website or from your Wildcat account dashboard.

Packaging & Discretion

We value your privacy. All orders are shipped in plain, unbranded packaging, with no mention of product type on the exterior. Inside, your items are carefully sealed to ensure freshness and safety.

❓ Issues with Delivery

If your order is delayed, lost, or arrives damaged, please contact our customer support at customerservice@wildcathemp.com within 7 days of the expected delivery date. We’ll investigate and work to resolve the issue promptly.

Returns & Refunds

Please refer to our Return & Refund Policy for information on returns, exchanges, and satisfaction guarantees.

Thank You

We appreciate your trust in Wildcat. Our team is committed to making your wellness journey as convenient and reliable as possible — starting with fast, free, and hassle-free shipping.